Who should I contact for technical support?

The AAAS Career Development Service Center is available to assist learners Monday through Friday from 9:00 a.m. to 5:00 p.m. Eastern Time (ET). Contact the Service Center via email (support@aaascareerdevelopment.org), phone (888-299-1161) or the chat function.

How can I become an AAAS member?

Click the following links to learn more about AAAS membership and to purchase your membership: Join AAAS now or renew your AAAS membership today.

I forgot my password. What should I do?

Click the “Sign In” link in the top navigation, then click “Lost Your Password?” Enter your email address or username on the following page and you will be sent an email that will allow you to reset your password. If you have technical difficulties, contact the Service Center.

I don’t have my member ID number. How can I find that?

Your AAAS Member Number can be found by:

  1. Logging in to AAAS MemberCentral using your Science Online username and password.
  2. Finding the “Membership” tab (along the navigation bar).
  3. Selecting “Manage Membership” from the pull down menu. Your AAAS member number will be displayed at the top of the page after your Name and Email.

How do I print my certificate?

Course certificates become available after completing your course. To review all certificates for completed courses, click on “My Courses” in the main navigation and click the “Access Certificates” button for each course. 

What is the refund policy of this site?

All sales are final once courses have been accessed.

What are the site requirements?

The site and classes are compatible with all web browsers that have been updated within the past three years. The site and courses are also available on mobile devices.

How long do I have access to my course?

Once you activate your course, you have access to the course for one year.  Course access cannot be extended.